Looking for call center software to either start or get your call center up and running?  Five9 provides a full range of call center software including inbound, outbound, auto dialers, and virtual call centers.  Five9 is highly recommended by many different people online, including a few reviews I found at LinkedIn.
Five9’s outbound call center software [...]

JetBlue, the airline known for low fees and very happy customers has announced that they’ll further attempt to increase customer retention and customer service by offering in-flight internet access (full story).  The Airbus 320 named “BetaBlue” will be offering mainly email and IM access to passengers using Yahoo e-mail, Yahoo instant messaging, or BlackBerry models [...]