Nov
20th
2007

Call Center Outsourcing Expected to Increase

New statistics on global outsourcing trends indicate that the practice will continue to grow in the coming years and months. This is definitely not a new topic for our industry, as you can see from our related posts on call center outsourcing.
The statistics show that companies spent $113 million on call center outsourcing during [...]

Nov
20th
2007

Reservation Services Call Center

If your company takes reservations you might be able to benefit from a reservation services call center. This type of call center can handle all of your incoming calls and schedule reservations for you.
Why use a Reservation Service call center?
If you’re scheduling a conference in a hotel and are looking to have more than [...]