Here are some links you don’t want to miss: Stephanie Hoops discusses “return fraud” during the Christmas season.  Good thing you don’t have to worry about that in the call center. Tom Vander Well discusses empowering your employees to be able to make decisions for your company without you needing to approve every bathroom break.  [...]

Looking for a call center job in Elgin, McHenry, Schaumburg, Harwood Heights, or Bloomingdale, IL (Illinois)? I’ve got a few listed below and more can be found here. Some of these jobs are for agents new to the call center industry, some are for call center agents that have had a call center job and [...]