Sep
6th
2008

An Introduction to Telemarketing Call Centers

We’ve all heard jokes about telemarketers – from the calls during dinner to the “funny” things to say in response – but working in a call center can actually be a viable way to make a living if you enjoy speaking with people and providing good customer service. Today, many business owners feel that it’s [...]

Aug
30th
2008

A Brief Introduction to Outreach Call Centers

When you think of call centers, you probably think of the traditional customer service model where you call in for account information or assistance with other issues. However, there’s another type of call center that’s set up to make outgoing calls on the behalf of a business or other organization. For example, a university development [...]