Nov
22nd
2007

Call Center Joke - But Attrition is Serious

I just ran across a great site full of call center comics. Their comics are all funny, and some of them speak great truths about the call center industry.
Check out this hilarious call center joke:

But the sad thing is that call centers do face high attrition rates. Call center employees don’t stay in [...]

Nov
21st
2007

Salt Lake 911 Call Center Back to Sheriff

The Salt Lake Tribune informs us that Salt Lake County will have changes in its 911 emergency response call centers.
The current setup for the county of Utah’s capital is a unified emergency call center. The Valley Emergency Communications Center (VECC) was established to handle all 911 calls for Salt Lake County, except calls originating [...]