Dec
10th
2007

Computer Cup Holder Joke

Caller: Hello, is this the Help Line?
Call Center Customer Support: Yes, it is. How may I help you?
Caller: The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?
Call Center Customer Support: I’m sorry, but did you say a cup holder?
Caller: [...]

Dec
9th
2007

Call Center Review Terms

Time for your annual review? “Boss speak” just a little confusing? Your boss may say one thing but mean another, here is your personal decoder ring!
Performance Appraisal Terms and Their Real Meanings

Appraisal Term

Meaning

Average Employee

Not too bright

Exceptionally Well Qualified

Made no major blunders yet

Active Socially

Drinks a lot

Character Above Reproach

Still one step ahead [...]