10th
2007
Computer Cup Holder Joke
Caller: Hello, is this the Help Line?
Call Center Customer Support: Yes, it is. How may I help you?
Caller: The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?
Call Center Customer Support: I’m sorry, but did you say a cup holder?
Caller: [...]
9th
2007
Call Center Review Terms
Time for your annual review? “Boss speak” just a little confusing? Your boss may say one thing but mean another, here is your personal decoder ring!
Performance Appraisal Terms and Their Real Meanings
Appraisal Term
Meaning
Average Employee
Not too bright
Exceptionally Well Qualified
Made no major blunders yet
Active Socially
Drinks a lot
Character Above Reproach
Still one step ahead [...]