About Us

Andrew Flusche and Brandon Hopkins are call center consultants.  Many people are familiar with the call center industry but not many have the experience and understanding that Flusche and Hopkins do.

With this site we hope the help you with all of your call center needs.  We don’t just want to provide a place for you to read great articles, but we want to provide you with tips and strategies that will enable you and your call center to provide the absolute best customer service, highest sales levels, greatest support ratings that you have ever seen!

If there is something you would like to see at this website, have an idea, or would like to help us achieve this goal, please contact us.