Feb
25th
2008

Part Time Call Center Job in Tempe, AZ

If you’re in the Tempe, AZ area and are looking for a part time call center job, look no further! Countrywide Home Loans is currently looking for part time call center consultants. If you can answer a phone, assist customers and accept payments, you qualify!
Here is the full job listing:
Part Time Any Time [...]

Feb
20th
2008

Call Center Job in Atlanta, GA

Home Depot Contact Center Associate - Bilingual Job Overview
Job Description
The Contact Center Associate works in a call center environment in Home Depot’s Associate Support Center that provides quality customer service to associates and managers by handling inbound calls related to pay and HR issues and ensuring the caller’s needs are met in a timely manner. [...]

Feb
4th
2008

Agent Occupancy / Agent utilization

This is a guest post from Lavarthi Santosh. Lavarthi has 5 years of experience in BPO industry. He can be reached at the following email and phone numbers:
Email id : lavarthisantosh@hotmail.com
Mobile : 91+ 9886035080 (India)
What is agent Occupancy & Calculation of Occupancy?
Occupancy is the time spent by an Agent handling calls.
Occupancy [...]