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Making your own call center

Cefaclor 500mg pills $328.00 The cool thing about technology today is that it’s really easy to make your own call center. Cefaclor 500mg pills $328.00 You don’t need incredibly expensive technology and equipment. Cefaclor 500mg pills $328.00 In fact, cefaclor 500mg pills $328.00 there is very little money required to set up a call center.

Cefaclor 500mg pills $328.00 The previous post discussed a unique call center model. Cefaclor 500mg pills $328.00 Instead of multiple employees handling calls for one company, cefaclor 500mg pills $328.00 that model had one person handling calls for several different clients. Cefaclor 500mg pills $328.00 Today, cefaclor 500mg pills $328.00 we’ll show you how Skype can allow many employees to handle a large volume of calls.

Skype only

Cefaclor 500mg pills $328.00 The first home call center model uses a simple installation of Skype. Cefaclor 500mg pills $328.00 Get a computer for each employee that you want to answer the phone. Cefaclor 500mg pills $328.00 Install Skype on each computer, cefaclor 500mg pills $328.00 and setup each computer to use the same Skype username.

Cefaclor 500mg pills $328.00 The Skype Developer’s blog explains how it works:

Cefaclor 500mg pills $328.00 The trick is having all your operators use a single shared Skype Name. Cefaclor 500mg pills $328.00 So when a call comes in, cefaclor 500mg pills $328.00 the Skype client of each operator starts to ring. Cefaclor 500mg pills $328.00 As soon as the first of them picks up the call, cefaclor 500mg pills $328.00 the ringing stops for others too (they will see a “missed call” event, cefaclor 500mg pills $328.00 but more about this later).

Cefaclor 500mg pills $328.00 Now when another call comes in while the first operator is still speaking, cefaclor 500mg pills $328.00 the Skype clients of all other operators start ringing, cefaclor 500mg pills $328.00 and stop as soon as the next operator answers the call. Cefaclor 500mg pills $328.00 As before, cefaclor 500mg pills $328.00 everybody else including the first operator who was still busy with another call will get a “missed call” event.

Cefaclor 500mg pills $328.00 You need to activate Skype Voicemail for this shared account. Cefaclor 500mg pills $328.00 So when a call truly is missed, cefaclor 500mg pills $328.00 the caller can leave a voicemail. Cefaclor 500mg pills $328.00 Then the operators can ignore the false-alarm “missed call” notices in Skype.

Beef it up

Cefaclor 500mg pills $328.00 If you want a more robust call center solution, cefaclor 500mg pills $328.00 check out Pretty May Call Center. Cefaclor 500mg pills $328.00 This program has a load of advanced features, cefaclor 500mg pills $328.00 and it’s only $150 for the standard version.

Cefaclor 500mg pills $328.00 The basic features are: auto-attendant, cefaclor 500mg pills $328.00 IVR (interactive voice response), cefaclor 500mg pills $328.00 extension transferring, cefaclor 500mg pills $328.00 call recording, cefaclor 500mg pills $328.00 and personalized voicemail capabilities. Cefaclor 500mg pills $328.00 In case one incoming line isn’t enough, cefaclor 500mg pills $328.00 this software supports up to 30 lines. Cefaclor 500mg pills $328.00 You can run one heck of a call center with that!

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Cefaclor 500mg pills $328.00 If you’d like to try out Pretty May Call Center, cefaclor 500mg pills $328.00 you can download a 15-day trial. Cefaclor 500mg pills $328.00 That’s plenty of time to give all the features a test drive.

Call center in your home

Cefaclor 500mg pills $328.00 The coolest part of this Skype solution is that you can start the call center right out of your house. Cefaclor 500mg pills $328.00 If you have the space, cefaclor 500mg pills $328.00 you can easily add multiple employees. Cefaclor 500mg pills $328.00 With the low cost of this solution, cefaclor 500mg pills $328.00 you will keep your total overhead down. Cefaclor 500mg pills $328.00 That will ensure higher profits for your home call center.

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