19th
2007
Call Center Announcement Services
Did your company just release a new version of your software? Are you sponsoring a golf tournament and want to invite your past clients? A call center that specializes in announcements can handle all of your announcements.
What does and Announcement Call Center do?
In the most basic sense an announcement call center will make an announcement to your existing client list or a highly targeted demographic. Take the following example.
You sell specialized software and just released version 3.0. Your most likely buyers are customers who are currently using version 1.0 and 2.0 right? They already own your product and with your new version comes even more options and stability.
In order to sell them the new software you need to contact them and announce the launch of version 3.0. This is where the call center comes in. You give them the phone numbers and names of your past clients and they will call and either let the customer know about the new software or actually make sales of the new software for you.
In this scenario you are saving crucial time and kicking off your new product launch by selling as many copies as possible in a short time frame. This is great for your marketing team because it gives them hard data such as “89% of our customers upgraded within one week!”
In other example, you are sponsoring a golf tournament to benefit a charity. Likely golfers are the people who bought a Cadillac from you in the past. You can use your new announcement call center to let those golfers know that they’re invited to play in your sponsored golf tournament. Instead of you sitting on the phone for 20 hours calling 1,000 customers, the call center can announce that in 2 days for you.
Posted by Admin in Call Center Basics with one comment.