Dec
14th
2007

How to Take Customer Criticism

Criticism – by definition is usually bad.  Merriam-Webster says, “the act of criticizing usually unfavorably”.  By the very definition of the word, to be criticized is a bad thing.  No wonder people have a hard time accepting criticism.  When you encounter criticism you have to realize two things. 1. Someone cares enough to take the [...]

Dec
14th
2007

L.A. Marketing Plans Launches Call Center in Portland, Maine

Portland, Maine (not Portland Oregon) will be getting a new call center soon, as soon as February 2008 actually.  This call center will be selling health insurance to uninsured individuals and families across the nation.  L.A. Marketing Plans is a wholly owned subsidiary of eBenefits Direct, Inc. (who has a ridiculously low stock price around [...]