14th
2007
How to Take Customer Criticism
Criticism – by definition is usually bad. Merriam-Webster says, “the act of criticizing usually unfavorably”. By the very definition of the word, to be criticized is a bad thing. No wonder people have a hard time accepting criticism. When you encounter criticism you have to realize two things. 1. Someone cares enough to take the [...]
14th
2007
L.A. Marketing Plans Launches Call Center in Portland, Maine
Portland, Maine (not Portland Oregon) will be getting a new call center soon, as soon as February 2008 actually. This call center will be selling health insurance to uninsured individuals and families across the nation. L.A. Marketing Plans is a wholly owned subsidiary of eBenefits Direct, Inc. (who has a ridiculously low stock price around [...]