When you’re working at a call center, you have to take steps to protect your ears. You wear a headset for hours, days, and even years. So make sure to take some simple steps to protect yourself.
First, make sure to keep your headset clean. Ear wax and germs can build up on the headset, so [...]

Have you ever had a car that has a system like Northstar? This is just a fancy type of call center. It’s a call center that is integrated to your vehicle where you simply push a button and you have an operator standing by ready to assist you with whatever you need.
Some of the features [...]